Passenger Track Access Contract: Schedule 8:   Performance Regime

 

This Page Was Last Updated on 29th January 2010

 

Schedule 8;  Performance Regime

Network Code Section

Determination

Date of Hearing

Points made within Determination  (Verbatim extracts given in Italics)

1.  General point:

“Force majeure

AD11

January 1997

The Committee reminded the Industry that it is not appropriate to attribute fault to an external “force majeure” because the Passenger Track Access Agreement is framed in a way which does not admit, for the purposes of monitoring of train performance, any concept of “force majeure”.  All forms of train delay must, by definition, be attributed either to the Train Operator named in the individual Track Access Agreement, or to Railtrack.  This does not however, prevent specified delays from being attributed on an allocation of shared responsibility. {AD11}

 

AD11

January 1997

There is an obligation on the parties to a Passenger Track Access Agreement "to take reasonable steps to avoid and/or mitigate the effects of incidents" (including loss of adhesion).  {Schedule 8 Clause 5.3a}  {AD11}

 

 

Network Code Section

Determination

Date of Hearing

Points made within Determination  (Verbatim extracts given in Italics)

Differential Timings in the Working Timetable

AD15

March 1998

The Committee considered a reference in which specific matters of interpretation of Schedule 8 were raised, and there was potential linkage with proposed amendments to the Rules of the Plan.  The Committee decided that any decision as to whether, in future, a Passenger Timetable should show different times for arrival at final destination from those in the Working Timetable, was a matter for the commercial judgement of the Train Operator alone, where it related to matters of passenger perception and not to achieving any real difference in operational reliability.  The Committee also concluded that achieving alignment of the Passenger Timetable and Working Timetable, where these had not previously been aligned, would potentially affect the calculation of sums payable under the Performance Regime.  It noted that there was nothing in the Track Access Agreement that placed any explicit restraint on achieving such an alignment, or required that such a re-alignment should precipitate any consequential re-adjustment to Schedule 8.  The Committee concluded that any such re-alignment, like any change to the Rules of the Plan, must meet tests of reasonableness.   {AD15}

Disruption

AD16

May 1998

The Committee reminded the industry about inbuilt tests provided for in the contracts, for example whether or not, during the time that services were disrupted, any passengers who wished to commence or finish journeys at an affected station were prevented from so doing.

In a case relating to train delays resulting from a fatality on tracks within station platforms, the Committee decided that a Train Operator’s duties as an operator of stations are entirely discrete from its role as “an operator of trains”, and that paragraph 5.5(b) of Schedule 8 was not therefore applicable in the particular circumstances.   {AD16}

 

Network Code Section

Determination

Date of Hearing

Points made within Determination  (Verbatim extracts given in Italics)

Passengers’ Charter

AD23

March 2001

Although the provisions of paragraph 20 of Schedule 8 are common to all Franchise Passenger Track Access Agreements, the application in respect of liabilities that can be recovered from Railtrack have to pass specific tests.   Of these the most difficult about which to be precise is that paragraph (20.9) which lays down that “…in determining whether the Train Operator is required to offer an extension or discount under a Passenger's Charter due regard shall be had to the custom and practice of the Train Operator in connection with its Passenger's Charter as at  [the date this schedule came into force]…”.  This test requires there to be a benchmark period, for which there need to be available full records of performance.  Even then the matter may be susceptible to divergent interpretations.  In its Determination AD23 the Committee were faced with the circumstances where the period for which compensation was being sought, the immediate aftermath of Hatfield, was one of a level of performance for which there was no obvious comparator in the benchmark period.  The Committee chose to interpret such pointers as were in the benchmark period, and therefore sought to provide the parties with a framework for negotiating a reasonable settlement of differences consistent with both the terms of the agreement, and the circumstances of the case.

 

 

 

 

 

Paragraph

Determination

Date of Hearing

Points made within Determination  (Verbatim extracts given in Italics)

5: Allocation of responsibility for Minutes Delay and Cancelled Stops

ADP39

July2009

23.3.     the duty that is imposed upon the driver by the Rule Book in the event of fog is not to reduce speed;   it is rather a duty to make a judgement in the circumstance “if you cannot see the signals at the normal distance during…-fog”  and then to make the consequential judgement as to whether, or by how much, to reduce the speed of the train (“You must reduce the speed of your train as you consider necessary [emphasis added] if you cannot see the signals at the normal distance during-fog”);

23.4.     the First Scotrail Professional Driving Policy expresses the same idea in a similar way (“When the sighting of signals or speed restriction indicators is being impeded by fog or falling snow, you should reduce the speed of your train as necessary.[emphasis added]): the driver is accountable for assessing the situation, and making the appropriate “necessary” response, on the basis of his or her professional competence.

23.5.     in one instance the Rule Book does prescribe a specific response that does not require the driver to exercise his judgement (“You must not exceed 40 mph during fog or falling snow on a line where AWS is not provided on the line of route, or is not in use on the train”): this is not applicable to the circumstances of this case;

23.6.     the responsibility for ensuring that all Train Operators work to a common set of Rules, aimed at achieving consistent safe outcomes, lies with Network Rail.   However

23.7.     the responsibility for translating the achievement of those outcomes, insofar as they impact upon the ways in which trains are driven, is a matter for the Train Operator, which bears the responsibility for assuring that its employees (in this case its drivers) are trained, supervised, and maintained to the necessary level of professional competence to meet its obligations to Network Rail;

23.8.     if that larger responsibility for the professional competence of its drivers lies with the Train Operator, it must follow that, if the proper discharge of that professional competence results in a train delay, then that delay is inevitably within the control of the Train Operator in its capacity as an operator of trains”, and therefore the attribution of the delay has to be to the Train Operator, in accordance with Passenger Schedule 8 paragraph 5.3.

23.9.     by contrast, Network Rail has no control over the nature or quality of the judgements to be made by the driver, either on the day or in the formation of the relevant professional competence.   Furthermore, in this instance, Network Rail has not failed in any respect in the normal operation of the Network, that would justify these delays being attributed to “circumstances within the control of Network Rail in its capacity as operator of the Network”.   It would therefore be quite wrong to designate these delays “Network Rail responsibility incidents”.